Frequently Asked Questions.

What is the minimum quantity of fabric that I can purchase?

Our minimum order quantity (stocked fabrics) is 2 metres. There is a minimum order of 1 piece (55-75 metres) for bespoke colours or qualities.

 

Can I place an order if I am a member of the public?

Anyone is welcome to order apparel fabrics from Hainsworth, whether a home sewer, an independent designer or a major fashion house.

 

How do I place an order?

There are a number of ways to place an order; you can call +44(0)113 257 0391, email sales@awhainsworth.co.uk or send an enquiry via our website contact form.

 

How do I pay for my order?

You can pay by debit card or credit card over the phone, or via proforma invoice. Orders will be dispatched once payment has been made. There is a limit of £500 if paying by credit card.

 

How long will my samples take to arrive?

Sample deliveries within the UK should be expected within 3-5 days. International orders may take a little longer.

 

How long will my fabric order take to arrive?

Orders placed before 2pm will be dispatched the same day, anything after 2pm will be dispatched the following working day. Our carriers work on a next day delivery service in the UK. Ireland and parts of Scotland may take 2 days. International deliveries will depend on the country.

 

Can I order my own bespoke shade of fabric?

Our in-house dye specialists can match a bespoke shade and produce a sample for approval before scaling up to full production. There is a minimum order of 1 piece (55-75 metres) for any bespoke colours.

 

Do you offer student discount?

Yes we offer discount to students. Our sales team can provide a student price list on request.